Ticket Delivery

How are Mobile E-tickets, Email Delivery, and Instant Download different forms of tickets? How do I use these tickets?
The three types of tickets that may be sent to you via email are: Mobile E-tickets, Email Delivery, and Instant Download. These types of tickets come in PDF...
Tue, 30 May, 2017 at 11:46 PM
Does TicketSales.com guarantee that I receive my tickets on time for the event?
All ticket orders are tracked by our customer service department who are available all of the time. They ensure that your tickets will be delivered on time. ...
Tue, 30 May, 2017 at 11:48 PM
Can I track the shipping of my tickets?
As soon as the seller confirms your order, TicketSales.com will send you an email with the estimated shipping date of your tickets. Shortly after when the se...
Tue, 30 May, 2017 at 11:49 PM
I have not yet received my tickets after placing my order yesterday and selecting Overnight Delivery at checkout. What has happened to the tickets?
If you choose Overnight Delivery it means that the tickets will be shipped overnight when the tickets are ready to be shipped. Occasionally a venue does not...
Tue, 30 May, 2017 at 11:49 PM
What if I am not available when the tickets are delivered?
Generally a delivery driver will make three attempts to deliver a package to a location. If no one is there to sign during these three attempts, the package...
Tue, 30 May, 2017 at 11:51 PM
Can I change my shipping address to receive the tickets?
Please email us immediately if you need to make changes to your shipping address. Note: We are unable to ship to PO Boxes or APO’s. If your shipping det...
Tue, 30 May, 2017 at 11:52 PM
Is there a signature requirement on my package?
Signatures are required on most packages in order to ensure that tickets are delivered to the correct person. It is very difficult to replace tickets if they...
Tue, 30 May, 2017 at 11:55 PM
Can I request a change for the delivery method of the tickets?
TicketSales.com is unable to change the delivery method of your order. Delivery methods are determined based on the form in which the seller has received or...
Tue, 30 May, 2017 at 11:56 PM
Can I have the download link for my tickets re-sent to my e-mail?
Click here to have the email re-sent to you that contains the link to download and print your tickets.  You will need to enter your e-mail address and order...
Fri, 2 Jun, 2017 at 2:00 PM
What should I do if I have trouble downloading the ticket file?
If you are having trouble using the link in the email to download your tickets, please try the following solutions: User a different web browser (i.e. In...
Fri, 2 Jun, 2017 at 2:06 PM