If you are having trouble using the link in the email to download your tickets, please try the following solutions:

  • User a different web browser (i.e. Internet Explorer, Chrome, or FireFox) to open the link to the PDF files.
  • Make sure your plugins (Javascript, Adobe, etc.) are enabled and/or temporarily disable any pop up blockers. 
  • Instead of opening the PDF file in your web browser, save it directly to your desktop and open it from there.
    • Use Adobe Reader to open the file and select "File" then "Print". 
  • Make sure you have the latest version of Adobe Reader installed.