Ticket Delivery

What if I have a problem picking up my tickets the day of the event? What should I do?
Prior to picking up your tickets on the day of the event, you will receive an email from us that will have all of the contact information (including the sel...
Fri, 2 Jun, 2017 at 10:51 AM
What is "Paperless Delivery"?
If your tickets are designated to be a "Paperless Delivery", that means that the tickets are associated with the original card that was used to pu...
Fri, 2 Jun, 2017 at 2:11 PM
What does "Electronic Transfer" mean?
If the tickets you ordered have an "Electronic Transfer" delivery, then you will receive your tickets on your mobile device, electronically. Y...
Fri, 10 Jul, 2020 at 3:28 PM
My tickets are being held at Will Call. What does that mean?
If your tickets are designated to be picked up at Will Call, that means that you will pick them up at the venue on the day of your event. Many venues have s...
Fri, 2 Jun, 2017 at 2:13 PM
How will I get my tickets that are set for a Local Pickup delivery?
Local Pickup is one of our Special Delivery services. With this type of delivery, your tickets will be able to be picked up at or close to the venue on the ...
Fri, 2 Jun, 2017 at 12:35 PM
How do I create an AXS account? What if I already have one?
To create an AXS account, please visit www.axs.com. Click on the "Sign In" link at the top of the page, and then click on "Create Account&quo...
Fri, 10 Jul, 2020 at 3:23 PM
What is AXS Mobile ID? Is this a secure method?
AXS Mobile ID is a convenient and secure ticketing system that allows for tickets to be transferred electronically for a paperless entry into your event.  ...
Fri, 10 Jul, 2020 at 3:25 PM
Why are my tickets now AXS Mobile ID, but when I bought them they were listed as Flash Seats?
Flash Seats is changing their name to AXS Mobile ID. It will still work the same way as before. Rest assured, your tickets are still 100% authentic and ...
Fri, 10 Jul, 2020 at 3:27 PM