Ticket Delivery

How do I obtain my Email Delivery tickets if I don't have a printer at home?
Don't worry! If you don't have access to a printer at home or at a friend or family member's house, there are many inexpensive printing optio...
Fri, 2 Jun, 2017 at 2:12 PM
Why is there an e-ticket delivery fee?
Electronic Delivery fees let us have systems in place that ensure e-ticket files from our sellers are properly delivered to each and every one of our custom...
Fri, 2 Jun, 2017 at 2:15 PM
Can I use my phone to scan the tickets at the venue?
Only specific venues have tickets designated as Mobile E-tickets, and we only guarantee that specific ticket type will work from your phone. Mobile E-ticket...
Fri, 2 Jun, 2017 at 2:19 PM
Can I get hard copies of my e-tickets to keep as a souvenir?
Tickets cannot be provided in a different format then how they are originally sent for the same reason we cannot change the delivery method of your tickets.
Fri, 2 Jun, 2017 at 2:20 PM
I ordered e-tickets, but they were delivered to me. Why is this?
There are times where sellers expect to receive hard stock tickets, but they end up receiving e-tickets from the venue. When this happens, they print and sh...
Fri, 2 Jun, 2017 at 5:13 PM
What is "Special Delivery"?
If your order is Special Delivery, there are a few different ways you can receive your tickets. Sellers will select these methods when they are unable to de...
Fri, 2 Jun, 2017 at 5:47 PM
Why is there a Special Delivery fee?
This fee is standard and applies to all orders that are Special Delivery. It ensures that the buyer and seller will have a seamless ticket exchange.
Fri, 2 Jun, 2017 at 5:13 PM
Why is Special Delivery my only delivery option when my event is more than a week away?
While Special Delivery is usually set up when the event is too soon to ship tickets, this isn't always the case. Tickets may need to be picked up from ...
Fri, 2 Jun, 2017 at 5:14 PM
I received an email stating my Special Delivery order can now ship. Why is this?
Sellers may receive tickets sooner or receive the tickets in a different form than expected. When this happens, we make our customers aware of this to recei...
Fri, 2 Jun, 2017 at 5:15 PM
Am I able to change the Special Delivery pickup name?
If the pickup name for your order has changed, email us with the new pickup name and phone number. Since this person must present a photo ID in order to rec...
Fri, 2 Jun, 2017 at 5:17 PM