is on the secondary market which is a live market. This means that the ticket inventory and the prices may change frequently. We are unable to exchange tickets because we do not own the tickets on our site. They are owned by the sellers. We are not able to cancel or refund your tickets. This is also a fair policy for sellers who are also unable to cancel your ticket order if someone was willing to pay more money for them after you purchased them. By agreeing to our Sales Terms, you acknowledge our “all sales are final” policy.